McCarthy Stone offers a lot more than an exciting new home. We provide safety, security, companionship, and, if you feel the need, care and support. This is at the heart of our service.

We are also determined to provide positive resale values.

To this end, we have changed dramatically since 2010 to make a big difference to our products and services. In particular:

As part of this long-term focus, our expert Resales teams are able to communicate all the benefits retirement living brings to prospective purchasers.

• We now manage all the developments we build, ensuring the level of service and quality of the development is kept at a high standard
• We remain as the Landlord, meaning there are no third parties to deal with
• We have moved from selling 125-year leases to 999-year leases
• We have set up an in-house Resales Team, who are best placed to promote the benefits of living in a McCarthy Stone property and maintain a database of people interested in buying
• We have improved our products by providing more internal space, additional car parking and enhanced kitchens and bathrooms. We are also reviewing our services offering on a regular basis

As part of this long-term focus, our expert Resales teams are able to communicate all the benefits retirement living brings to prospective purchasers.

The following data looks at initial resales to December 2019 by our in-house Resales team. 

Our Resales service has seen a c.3.2% net price increase per sale on an average since its launch in 2017, including anything we paid for on behalf of our customers.  

The following data looks at initial resales of properties that had benefited from more of our changes (i.e. those originally sold since 2013) to December 2019 by our in-house Resales team.

For properties most representative of the product and service we sell today, our Resales service has therefore seen a c.4.7% net price increase per resale since its launch in 2017, including anything we paid for on behalf of our customers.  

This independent research by the Elderly Accommodation Counsel (EAC) in 2019 also confirmed that new retirement properties typically increase in value.