Safety is our priority

Safety is our priority

Our response to COVID-19

Going beyond the guidelines: your safety, and that of our homeowners and teams, will always be our number one priority.

Since the beginning of the pandemic, we've changed the way we do things, going beyond public health guidelines; so whether you’re visiting a development for the first time, about to move into a brand new apartment - or indeed, have been living there for a while - you can feel confident that you’re in safe hands.

Did you know rates of COVID-19 infections in McCarthy Stone communities have been 70% lower than among people of the same age in wider society.

Please see below all the precautions we have in place to ensure the safety of all our homeowners, staff and visitors. To arrange your appointment to view please call us on 0345 556 4120.



To ensure we can adequately prepare the property, all viewings will be carried out by appointment only.



Rest assured that appointments will only be made at developments where no residents or staff members are displaying Covid-19 symptoms. 



We ask that only customers who are in good health and not displaying any Covid-19 symptoms attend viewings.



In preparation of a viewing all door handles, light switched and hard surfaces will be sanitised. We also advise visitors to avoid touching any surfaces where possble.



Viewings will be limited to a maximum of 3 adults (Inc. any agent) and 2m social distancing measures must be maintained at all times.



 Upon arrival visitors will be required to wash their hands or use hand sanitiser.



Where possible visitors maybe asked for a temperature check.



It is now mandatory for all visitors to wear a face covering whilst viewing the communal areas of the development.



When you are ready to view one of our development we look forward to welcoming you.

Please contact our team for further information.


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