Guide to Buying

You’ve decided that buying a pre-owned retirement home is the right choice for you, but you may at first feel daunted and a little worried about the potentially complex buying process. Well, we’re here to put your worries aside.

We’ve created a resale or pre-owned apartment buying guide, which takes you through the buying process step by step, allowing you to put your mind at ease and concentrate on the new possibilities living in your McCarthy & Stone retirement apartment will provide.

Dedicated property expert

We’ll put you in touch with a dedicated property expert

First, get in touch with us to let us know you’re interested in buying a resale apartment. We’ll put you in contact with a dedicated property expert, who will explain all of the options available to you and help you decide what would best suit you and your lifestyle.

Once we have decided on your personal criteria for your retirement property, we will add you to our contact list and send you properties that match your criteria.

Viewing a Property

Viewing a property

When you find the ideal property, let us know. One of our resales team would be happy to accompany you and guide you through the viewing.

The Buying Process

The buying process

Once you’ve decided a property is the one for you, you simply make an offer directly to the property consultant. The consultant will then work with you and guide you through the process. Our aim is to make the purchase process as smooth and as stress-free as possible.

Part Exchange

Potential for part exchange, the conveyancing process and entitlements

If you think it would be helpful for you, we have a part-exchange scheme. We can refer you to a specialist partner company who will make the process of selling your current property simple and straightforward. And part-exchanging also means you can be in your new McCarthy & Stone resale apartment much quicker. We offer our part-exchange scheme on any property of any value and, should it be of interest to you, your property consultant can explain further details to you.

Through the conveyancing process, we work with a panel of solicitors selected to best meet the needs of our clients. Providing a specially priced package for our clients and excellent customer service, the panel supply a top-class service. As they are very familiar with McCarthy & Stone properties, they are also able to complete the conveyancing process as quickly as possible.

What’s more, a free and confidential review with our specialist entitlements advisor is available to you so you can find out what, if any, state entitlements and allowances you may be entitled to.


Sales progression

The sale will be monitored by your property consultant, who will keep in touch with you throughout the process and give you estimates of how long the different stages of the process will take.

Exchange of Contracts

Exchange of contracts

At this point, you will need to agree with your legal advisor how you will pay the deposit when you exchange. It is usually 10% of the purchase price.

Once you’re happy, it’s time to sign your contract ready for the exchange and, once completed, the apartment is yours. The final thing to do here is to agree how to pay the balance of the purchase cost on completion.

Service charge

Why should I pay the service charge?

Although for some, the service charge may seem a little daunting at first, we are sure you’ll find it good value for money.

Our service charge varies slightly from development to development – and depending on which accommodation option you choose – but it is formulated in the same way across the country. The charge covers the range of services provided for homeowners.

For example, each development has an Estates Manager, who runs the development and makes sure everything is as it should be.

Important security features to give you peace of mind and help you feel completely at ease are also included in the service charge, such as a 24-hour emergency call system, intruder alarms and a camera door entry system.

We also take care of all those tedious and burdensome tasks, such as maintenance, window cleaning and gardening, giving you more time to enjoy the things you love.

And we cover a lot of the extra costs – water rates, sewerage rates and buildings insurance, for example.

The Moving Process

The moving process

So it’s going great so far. You’ve signed the contract and you’ve bought a pre-owned apartment that perfectly suits your new retirement life. But what about all those boxes?

You can avoid the exhausting task of packing and unpacking through our partner specialist removals company. They can provide a competitive quote for the service and can carefully pack all of your precious belongings and even de-clutter if you choose. Transporting the boxes directly to your new home, they’ll also unpack at the other end, taking the hassle and stress out of the moving process. With this service you’ll be settled in no time, letting you focus on enjoying all that your retirement apartment and new lifestyle have to offer.

Collecting the keys

Collecting the keys

The House Manager or Estates Manager will usually have the keys ready for you to collect once the payment has reached the seller’s solicitor.

Moving day

Moving day

When leaving your property, remember to turn off the central heating, water, electricity, etc., and make a note of all gas, electricity and water meter readings. Also remember to lock all windows and doors. You should arrange to leave the keys with the estate agent (or with the part exchange company if you have chosen this route).

Once you arrive at your McCarthy & Stone resale apartment development, the House or Estate Manager will meet you and see you into your new home. They will do everything possible to help you feel right at home in any way that you need.