About McCarthy & Stone Resales

knowledgeable team

McCarthy & Stone are committed to a long-term relationship with their customers. That is why from 2010 McCarthy & Stone have taken a series of measures to build a sustainable partnership with their residents that is focused on their ongoing wellbeing.  These include:

  • Remaining as the managing agent on all McCarthy & Stone developments built post 2010. This means they are responsible for ongoing care, support and maintenance of the development
  • Remaining as the landlord, meaning they take decisions in the long-term interests of their residents 
  • Offering an in-house Resale service to support customers and their families at every stage of their journey 

These improvements mean that the resale performance of McCarthy & Stone's managed developments built since 2010 is positive.  c.70% see a net increase on resale, and independent research by the Elderly Accommodation Counsel (EAC) in 2019 confirmed that new retirement properties typically increase in value. 

Since launching McCarthy & Stone Resales in 2017, the team have successfully sold more than 500 managed properties, seeing a c.4% net price increase per sale for an average resale. Despite a challenging property market McCarthy & Stone Resales has had a positive impact on the lives of our customers and their families looking to sell apartments.


Experienced team

Our team is experienced

Our Resales team draws upon McCarthy & Stone's wealth of experience building and selling retirement properties. This means we understand the design, special features and the facilities on offer better than anyone. Plus, we are passionate about communicating the quality of life available in a McCarthy & Stone managed development.

Our unique insight means you'll be in safe hands every step of the way- whether you are thinking of selling or buying a resale apartment. Our enthusiastic and knowledgeable experts will look after you and make sure you understand everything about the process.

Our values

Our values

We’re passionate about everything we do and focus our energy on contributing an excellent experience to our customers and we take personal responsibility for our team’s commitment to this. We’re continually looking for innovative solutions which can enrich retirement living and are determined to deliver these to the highest standards.

Some companies may call this a ‘mission statement’ but, to us, it’s much more than that. We want to enrich lives and at McCarthy & Stone Resales, we truly believe and trust in these values.